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C/ Ronda Auguste i Louis Lumiere 43 nave 5
Exchanges – you can change the size or colour of an item.
Refunds – if you change your mind, we’re happy to issue a full refund.
Something wrong? If there’s something wrong with your order or the items are damaged, we’ll fix it with either a replacement or a refund. Please contact us via firstname.lastname@example.org if something is wrong.
Important Returns Information
Please use contact email@example.com for all returns.
All returns must be sent within 14 days of the original delivery.
For exchanges or refunds, items must but be unworn and in their original packaging and you are responsible for the return shipping cost.
RETURNS WHERE THE LABEL HAS BEEN TAKEN OFF WILL NOT BE ACCEPTED. WE ALSO NEED THE ORIGINAL PACKAGING OF THE MERCHANDISE.
Merchandise that has been worn and perfumed is not accepted and taken back by us
Items can go out of stock quickly. To guarantee your item, you may want to make a new order first and then request a refund of your returned items.
We recommend that you ship your returns package with a carrier that can provide tracking and insurance.
Contact us first and we’ll answer any questions you may have.